9bd com's Terms and Conditions – Learn More

9bd com is an online gaming platform built specifically for users in Bangladesh. These Terms and Conditions ("Terms") form a legally binding agreement between you and 9bd com. By accessing the platform or using any of its services, you agree to be bound by these Terms.

9bd com's Terms and Conditions may be updated from time to time. We will post a notice on the platform before any changes take effect. Continued use of the platform after an update means you have accepted the revised Terms.

1.1 Applicable Law

These Terms are governed by international online gaming laws. 9bd com at all times complies with applicable laws and regulations, and requires users to do the same.

• The platform is available to adults aged 18 and above only.
• It is your responsibility to ensure that online gaming is legal under the laws of your own country.
• In the event of any dispute, our decision shall be considered final.

To create an account on 9bd com, you must meet certain basic eligibility criteria. All information provided during registration must be truthful, accurate, and complete. Providing false information may result in account termination.

2.1 Registration Eligibility

• You must be at least 18 years old.
• A valid and active mobile number is required.
• A maximum of one account is permitted per person.
• Multiple accounts from the same IP address or device are prohibited.
• If multiple family members share the same device, please contact us separately.

2.2 Identity Verification (KYC)

9bd com follows a KYC (Know Your Customer) process to maintain a safe platform. Identity verification is mandatory before processing withdrawals or for transactions that exceed specified limits.

• A copy of your national ID or passport may be required.
• Ownership of the mobile banking account may be subject to verification.
• Withdrawals will be on hold until the verification process is complete.

9bd com supports a range of Bangladeshi payment methods for deposits and withdrawals, including bKash, Nagad, and Rocket. All transactions are processed through secure, encrypted channels.

3.1 Important Deposit Terms

• Deposits must be made from your own payment account.
• Deposits made through third parties will not be accepted and are non-refundable.
• Deposits made with incorrect details may not be credited.

3.2 Withdrawal Terms

• KYC verification must be completed before withdrawals can be processed.
• Withdrawals must be made to the same payment account used for the deposit.
• Wagering requirements must be met before withdrawing bonus-related funds.
• 9bd com reserves the right to temporarily suspend withdrawals in cases of suspicious activity.

9bd com offers a range of bonuses and promotions. Each bonus comes with its own terms and conditions, which you should read carefully before claiming. In any bonus-related dispute, 9bd com's decision is final in accordance with its Terms and Conditions.

4.1 Wagering Requirements

The wagering requirement is the number of times you must place bets on bonus winnings before making a withdrawal. For example, a 20x wagering requirement on a BDT 100 bonus means you must wager BDT 2,000 in total.

• Wagering requirements for all bonuses are clearly stated in the respective bonus offers.
• The wagering completion period is generally 7 to 30 days.
• Certain games may contribute to wagering requirements at different rates.
• If wagering requirements are not met within the given timeframe, the bonus will be forfeited.

4.2 Bonus Abuse

All games on 9bd com are powered by internationally recognized, certified RNG (Random Number Generator) technology, ensuring that every game outcome is completely random and unbiased.

• Game outcomes cannot be manipulated or tampered with in any way.
• If a game is interrupted due to a technical error, that round will be considered void.
• 9bd com reserves the right to roll back any incorrect payouts displayed due to a software error.
• Intentional disconnection or game manipulation during play is prohibited.

5.1 Live Casino Special Rules

In Live Casino games, the dealer's decision is final. In the event of a disconnection due to a technical issue, the outcome will be determined based on the game record.

5.2 Sports Betting Rules

If a Sports Betting event is cancelled or postponed, the stake for that bet will be refunded or removed from the accumulator. 9bd com is responsible for odds changes in Live Betting.

The following activities are strictly prohibited on the 9bd com platform. Violating these Terms and Conditions may result in account termination and legal action where applicable.

• Creating multiple accounts or using another person's account.
• Hacking the game software or using bots or automated scripts.
• Engaging in money laundering or transactions involving illegal funds.
• Intentionally exploiting any vulnerability or bug in the platform.
• Threatening or harassing other users or staff.
• Using a false identity or providing incorrect information.
• Using unauthorized third-party payment methods.

9bd com believes gaming is for entertainment, not as a source of income. We encourage all users to play responsibly. Promoting responsible gaming is a key part of 9bd com's Terms and Conditions.

7.1 Self-Limit Settings

You can set the following limits on your account yourself:

• Deposit limit: Daily, weekly, or monthly deposit limits.
• Session Limits: A session time limit controlling how long you play in one sitting.
• Loss limit: Automatic stop feature triggered when a set loss amount is reached.
• Self-Exclusion: Option to temporarily or permanently close your account.

7.2 Support

If you feel that gambling is getting out of control, please reach out to our support team. We will connect you with the help and resources you need. To find out more, visit our Responsible Gaming Visit the page.

9bd com reserves the right to suspend or permanently close any account at any time and for any reason. The following circumstances typically lead to account closure.

• For violations of the Terms & Conditions.
• For providing false or misleading information.
• For involvement in suspicious or fraudulent activity.
• Failure to complete KYC verification.
• If self-exclusion is active at your own request.

8.1 Account Closure by User Request

If you wish to close your account, please contact our support team. Make sure to withdraw your verified balance before the account is closed. Reactivating a closed account will require approval from the support team.

9bd com makes the protection of your personal information its top priority. All data provided at registration — including your name, mobile number, and payment details — is secured through SSL encryption.

• Your personal information is never sold to third parties.
• Information may be shared with authorities when required by law.
• Limited information is shared with payment providers solely for processing purposes.
• Contact our support team to view or update your personal information.

To learn more, visit our Privacy Policy Visit the page.

9bd com reserves the right to modify, amend, or update these Terms and Conditions at any time. A notice will be posted on the platform before any changes take effect. Continued use of the platform after such changes constitutes your acceptance of the updated Terms.

10.1 Complaints & Dispute Resolution

For any disputes or complaints, please contact our support team first. We aim to respond within 48 hours. If the issue cannot be resolved through support, a formal dispute resolution process will be followed.

• Email: [email protected]
• Support hours: 24 hours a day, 7 days a week
• Response time: up to 48 hours