Legal Documents

9bd com's Privacy Policy – Our Commitment to Protecting Your Data

We don't just talk about protecting your personal information – we prove it. Read 9bd com's Privacy Policy to learn how your data is collected, stored, and kept secure.

Last Updated: January 2026
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How We Protect Your Information

A quick overview of the key pillars of 9bd com's Privacy Policy

SSL Encryption

Every transaction and piece of personal information is secured with 256-bit SSL encryption.

No Sale of Personal Data

Your personal information is never sold or shared with any third party.

You Are in Control of Your Data

Contact support at any time to view, update, or delete your data.

Secure Servers

Your data is stored on internationally recognized secure servers. Regular security audits are conducted.

Cookie Transparency

We clearly disclose which cookies we use and why. You can opt out at any time.

International Standards

9bd com follows international data protection standards and treats user privacy as a top priority.

Important Notice By registering or using 9bd com's services, you are considered to have accepted this Privacy Policy. Please read it in full before creating an account.

1. Introduction & Scope

9bd com is a trusted online gaming platform built with Bangladeshi users in mind. This Privacy Policy ("Policy") explains how 9bd com collects, uses, stores, and protects your personal information.

This Policy applies to all services provided through our website, mobile app, and other digital channels. It takes effect as soon as you access 9bd com's platform or use any of our services.

1.1 Purpose of This Policy

The main purpose of this Privacy Policy is to clearly explain what information we collect and why. We believe transparency is the foundation of genuine trust. That is why everything is laid out openly, with nothing hidden.

  • To clearly inform you of exactly what information is collected.
  • A detailed explanation of how collected data is used.
  • To outline the steps we take to protect your data.
  • To keep you informed about your data rights.
Our Commitment: 9bd com will never sell or transfer your personal information to third parties without your permission.

2. What Information We Collect

Under 9bd com's Privacy Policy, we only collect information that is necessary to provide you with the best gaming experience and to keep your account secure.

2.1 Information You Provide Directly

Information you provide when registering or using our services:

Data Type Example Purpose of Collection
Identity Information Name, date of birth Age Verification & KYC
Contact Information Mobile number, email Account Verification & Notifications
Payment Information BKash/Nagad Number Transaction Processing
Identity Document NID, Passport Identity Verification (KYC)
Login Details Username, Password Hash Account Security

2.2 Automatically Collected Information

Information automatically collected while using the platform:

  • Device Information: Device type, operating system, and browser type.
  • IP Address: For geographic location verification and security purposes.
  • Session Data: Time spent playing, games played, and pages visited.
  • Transaction History: Deposit, withdrawal, and betting information.
  • Cookies & Tracking: To improve user experience.

3. How We Use Your Information

Under 9bd com's Privacy Policy, collected information is used solely for the purposes listed below. We never use your data for anything beyond these.

  • Account Management: To create, verify, and manage your account.
  • Service Delivery: To process gaming services, deposits, and withdrawals.
  • Security Assurance: To prevent fraud, money laundering, and illegal activity.
  • Customer Support: To address your complaints and inquiries.
  • Promotions & Bonuses: To send you personalized offers (you can opt out at any time).
  • Legal Obligations: To comply with applicable laws and regulatory requirements.
  • Service Improvement: To improve platform quality and user experience.
  • Responsible Gaming: To identify and prevent problem gaming behavior.
Please Note: 9bd com will always ask for your consent before using your information for direct marketing or advertising.

4. Data Sharing & Disclosure Policy

9bd com never sells your personal data to third parties. However, limited information may need to be shared in certain specific circumstances.

4.1 Permitted Grounds for Sharing Data

  • Payment Provider: Minimum data required to process transactions via bKash, Nagad, and Rocket.
  • KYC Partner: Authorized third parties for identity verification.
  • Game Provider: Data required to operate gaming services.
  • Legal Authorities: In cases of a court order or other legal obligation.
  • Anti-Fraud System: To prevent fraud and money laundering.

4.2 Third-Party Security Assurances

All third parties with whom data is shared are required to comply with 9bd com's privacy standards, as ensured through contractual agreements. Third parties may not use your data for any other purpose.

All partners contracted with 9bd com are required to comply with international data protection standards.

5. Cookies & Tracking Technologies

9bd com uses cookies and similar tracking technologies on its website. As part of this Privacy Policy, we clearly disclose which types of cookies are in use.

5.1 Types of Cookies

  • Essential Cookies: Required for login sessions and security — these cannot be disabled.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To analyze platform usage — you may opt out.
  • Marketing Cookies: To show relevant offers — you can turn this off.

5.2 Cookie Controls

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain platform features. You can also contact our support team to update your cookie preferences.

6. Data Storage & Retention

9bd com retains your personal data for as long as necessary. Retention periods depend on the type of information and applicable legal requirements.

Data Type Retention Period
Account Information 5 years after account closure
Transaction Details 7 years (as required by law)
KYC Documents 5 years
Support Chat 2 years
Cookies Data Up to 1 year

After a specified period, your data is securely deleted or anonymized. Data deletion procedures follow international security standards.

Due to legal obligations, certain deletion requests may not always be possible to fulfill. In such cases, you will be informed of the reason.

7. Your Rights Regarding Your Data

Under 9bd com's Privacy Policy, you have several important rights regarding your data. It is important that you are aware of these rights.

Right to Access

You can request to know what information we hold about you.

Right to Rectification

You may request correction of any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain conditions.

Right to Object to Processing

You may object to your data being used for marketing purposes.

Right to Data Portability

You may request your information in a portable format.

Right to Restrict Processing

You may request to restrict data processing in certain circumstances.

To exercise any of these rights, contact our support team. We typically respond within 30 days.

8. Protection of Children's Privacy

9bd com's services are intended for individuals aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

  • Age is verified at the time of registration.
  • KYC documents may be requested in cases of suspicious activity.
  • Accounts identified as belonging to minors are suspended immediately.
  • Any data found to belong to a minor is deleted without delay.

If you believe a minor is using 9bd com, please notify our support team. We will take the necessary steps promptly.

For Parents: Monitor your child's internet activity and make use of parental control tools.

9. Changes to the Privacy Policy

9bd com reserves the right to update or modify this Privacy Policy at any time. For significant changes, we will make every effort to notify you in advance.

9.1 How We Notify You of Changes

  • Displaying notifications or banners on the platform.
  • Notifications sent to your registered mobile number or email.
  • Updating the last-updated date on this page.

Continued use of the platform after any changes constitutes acceptance of the updated Privacy Policy. We recommend checking this page regularly.

The latest version of this Privacy Policy will always be available on this page. Check the "Last Updated" date at the top of the page.

10. Contact & Complaints

If you have any questions or concerns about this Privacy Policy, please reach out to our support team. We are here to help.

  • Email: [email protected]
  • Support Hours: 24 hours a day, 7 days a week
  • Response Time: Up to 48 hours
  • Language: Bengali and English

10.1 Data Protection Complaints

If you have any concerns about your data protection, contact our Data Protection Team directly. We take every complaint seriously and work to resolve issues promptly.

Our Goal: An initial response to every privacy-related complaint within 48 hours, with full resolution within 30 days.
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Read 9bd com's Privacy Policy. Register now knowing your data is safe and claim your welcome bonus.

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Responsible Gaming Notice

Online gaming is for entertainment purposes only – not a source of income. Never bet beyond your means. This platform is not intended for anyone under 18. Learn About Responsible Gaming →

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